3i Platform (now TrueLens)
Understand your customers beyond demographics and transactions to unlock loyalty, upsells, and new acquisitions. 3i brings your customers’ own expressions in their Social world into your CRM world.
Unprecedented insights on your customers
Match customers in your database to their digital expressions to gain unique insights
Identify customer advocates or detractors
Create dynamic customer segments
Create new segments based on your customer's interests
Export your segments into your existing CRM
Target customers across multiple channels
Deliver personalized messages to existing customers
Target new customers in look-alikes segments through any channel
Want to see what SocMetrics can do for you?